Textbook Notes (369,082)
Canada (162,376)
BUS 272 (246)
Chapter 3

Chapter 3 on Perceiving Ourselves and Others in Organizations.docx

7 Pages
681 Views

Department
Business Administration
Course Code
BUS 272
Professor
Graeme Coetzer

This preview shows pages 1 and half of page 2. Sign up to view the full 7 pages of the document.
Description
Chapter 3 Perceiving Ourselves and Others in Organizations Changing Perceptions at Camp FFIT - Camp FFIT is part of the Ottawa Fire Service’s campaign to recruit more female firefighters - Aligning their self-concept with this job and changing perceptions about women in the profession Self-Concept - An individual’s self-beliefs and self-evaluations - “Who am I?” and “How do I feel about myself?” - Compare image of the job with our perceived and ideal selves - Model includes o Three self-concept dimensions (3C’s) 1. Complexity  People have multiple identities that people perceive about themselves  Self-concept has low complexity when the individual’s most important identities are highly interconnected (all work-related) 2. Consistency  Similar personality and values across multiple selves  Low consistency: self-perceptions require personal characteristics that conflict with characteristics for other aspects of self 3. Clarity  Clearly ad confidently described, internally consistent, and stable across time  Psychological well-being higher when people have: o Multiple selves (complexity) o Well established selves (clarity) o Selves similar to each other and compatible with personal traits (consistency) o Four “selves” processes  Self- enhancement  Promoting and protecting our positive self-view o Competent, attractive, lucky, ethical, valued  Positive self-concept outcomes o Better personal adjustment and mental/physical health o Inflates personal causation and probability of success  Negative outcomes o Result in bad decisions  Self-verification  Affirming our existing self-concept  Stabilizes our self-concept  People prefer feedback consistent with their self-concept  Self-verification outcomes o More likely to perceive information consistent with our self- concept o Interact more with those who affirm/reflect our current self-concept  Self-evaluation  Evaluating ourselves through self-esteem, self-efficacy and locus of control o High self-esteem: less influenced, more persistent/logical  Represent a global evaluation  Believe that they are connected to and accepted by others  Predicts specific thoughts and behaviors o Self-efficacy  Belief in one’s ability, motivation, role perceptions, and situation to complete a task successfully  Have a “can-do” attitude  Possess the energy (motivation), resources (situational factors), understanding the correct course of action (role perceptions), and competencies (ability)  General vs. task-specific self-efficacy  One’s ability to perform a variety of situations  Higher the person’s general self-efficacy, higher the overall self-evaluation o Locus of control  General belief about personal control over life events  Higher self-evaluation with internal locus of control (mainly influence life’s income)  External locus of control are due mainly to fate, luck, or conditions in external environment  Social self  Personal identity (internal self-concept): attributes that make us unique and distinct from people in the social groups  Social identity theory: defining ourselves in terms of groups to which we belong or have an emotional attachment  Identify with groups that support self-enhancement o Everyone wants to balance their personal (uniqueness) and social (relatedness) identities Potash Contrasting Corporation Groups Employees Employee at other Canadian firms SAIT Resident/ Graduate Citizen People living in other countries An individual's social Graduates identity of other schools Perception - The process of receiving information about and making sense of the world around us o Determining which information gets noticed o How to categorize this information o How to interpret information within our existing knowledge framework Selective Attention - Selecting vs. ignoring sensory information - Affected by object and perceiver characteristics - Emotional markers attached to selected information - Perceptual bias o The effect of our assumptions and conscious anticipation of future events o Confirmation bias  Information contrary to our beliefs/values is screened out Perceptual Organization/ Interpretation - Categorical thinking o Mostly non-conscious process of organizing people/things into preconceived categories that are stored in our long-term memory - Perceptual grouping principles o Similarity or proximity o Closure – filling in missing pieces o Perceiving trends - Interpreting incoming information o Emotional markers automatically evaluate information Mental Models in Perception
More Less
Unlock Document

Only pages 1 and half of page 2 are available for preview. Some parts have been intentionally blurred.

Unlock Document
You're Reading a Preview

Unlock to view full version

Unlock Document

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit