BUS 272 Chapter Notes - Chapter 2: Type A And Type B Personality Theory, Machiavellianism, Extraversion And Introversion

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Ron Velin

Document Summary

Perception: how you view things based on attention/selection, interpretation, organization, and retrieval; your view of reality, and not reality itself. Why perception is important: it results in behaviour which varies by person. Three rules which determine whether behaviour is internally or externally caused: Can be referred to as heuristics (generalizations that make our lives easier) and results in prejudice (dislike based on someone belonging to a particular group) Self-fulfilling prophecy: the idea that a person will behave consistently with how they are perceived. Personality: the ways in which an individual reacts and interacts with others. *can be measured through personality tests, observer rating, and self report surveys. Personality determinants: heredity, environmental factors, and situational conditions. Myers briggs type indicator (mbti): a test to determine how people act or feel in situations. Four classifications are: extroverted (e) or introverted (i, sensing (s) or intuitive (i, thinking (t) or feeling (f, perceiving (p) or judging (j)