BUS 272 Chapter Notes - Chapter 6: Videotelephony, Role Conflict, Absenteeism

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Christopher Zatzick

Document Summary

Group - two or more people with a common relationship: do not necessarily engage in collective work that requires interdependent effort. Team - a small number of people who work closely together toward a common objective and are accountable to one another. Four most common kinds of teams: problem-solving teams. These teams are rarely given the authority to implement any of their suggestions on how to improve the things listed above: self-managed teams. Task force - a temporary cross-functional team. Committee - a group composed of members from different departments. Skunkworks - cross-functional teams that develop spontaneously to create new products or work on complex problems: typically found in high tech sector and allowed to work on new ideas in isolation, virtual teams. For virtual teams to be effective: trust is established among team members, team progress is monitored closely, effort and products of team are publicized through organization.