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BUS 381 Chapter 8: Orientation and Training

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21 Oct 2011

School

Simon Fraser University

Department

Business Administration

Course

Professor

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Document Summary

Content of orientation programs: can be brief/informal, or length/formal. In the latter: handbook, tour of office, introductions, explanation of procedures, duties, responsibilities, summary of training, explanation of performance appraisal. Responsibility for orientation: usually: hr > supervisor > buddy/mentor. Special orientation situations: diverse workforce, mergers/acquisitions new culture, resocialization, union vs. non-union employees, multi-location organization. Problems with orientation programs: too much info in a short time overwhelmed, or, little/no orientation provided, either too broad or too detailed. Evaluation of orientation programs: employee reaction (eg. interview/survey, socialization effects progression towards understanding/acceptance of beliefs, values, norms, cost/benefit analysis benefits: errors, productivity, efficiency, etc. vs. costs. Legal aspects of training: must be assessed with program"s impact on designated groups, potential problem: negligent training employer fails to train adequately and employee harms a third party. Step 3: validation assess effectiveness: conduct pilot study or run through with representative group of trainees to.

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Related Questions

Identify which human resources management activity is being illustrated in the following examples:

HR management activities:

staffing	compensation & benefits	training & development
compliance	employee relations

1) Identify which human resources management activity is being illustrated in the following examples:

6) _____ training and dev _____ A manager conducts job orientation for several new employees.

7) _____ An HR manager makes sure the company is following equal employment opportunity (EEO) laws.

8) _____ An HR manager negotiates with an insurance carrier to get a good deal for the company.

9) _____ An HR manager listens to and records an employee grievance.

10) _____ A supervisor negotiates a job offer with a candidate.

11) _____ A department manager develops an instruction manual for one of the company's job positions.

12) _____ An HR manager perfors background and reference checks on a potential candidate.

Identify which human resources management activity is being illustrated in the following examples:

HR management activities:

staffing	compensation & benefits	training & development
compliance	employee relations

1) _________ An HR manager consults with an employee about her continuing education options.

2) _________ An HR manager solves a paperwork snag involving an employee's paycheck.

3) _________ A supervisor conducts a workshop on haw tn properly dispose of a certain chemical.

4) _________ An HR manager conducts an exit interview with retiring employee

5) _________ An HR manager mediates a conflict between an employee and his. 6)

6) _________ A manager conducts job orientation for several new employees.

Which of the following statements is true of business ethics?

a. Ethical behavior can not only enhance a company's reputation but can also drive profits.

b. Conducting business in an ethical manner does not influence the financial performance of a company.

c. Social responsibility is directed only toward a company's customers and not its employees.

d. Social responsibility in business is less important than satisfying shareholders.

e. Business ethics is not relevant to nonprofit organizations.

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