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Chapter 9

Chapter 9.docx

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Course Code
CRIM 101
Kamal Masri

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Chapter 9 What Is the Relationship between Organizational Strategy and Information Technology Planning?  Industry structure  Competitive strategy Value chains  Business Processes  Information Systems o Pg 268 full diagram  Challenges to using IS to support business objectives o IT planning o Understanding how technological and organizational systems should be acquired, maintained, renewed  Challenge lies with understanding both organizational strategy and technological architecture’s underlying IS What is Information Technology Architecture?  IT Architecture – o Basic framework for all computers, systems, information management that support organizational services o Complexity increases with increases in services and technologies o Companies/systems diverse  few standards developed o Documents complicated diagrams, management policies (security, sourcing, privacy), discussion of future changes to architecture  Enterprise architect – o Builds IT architecture by creating a blueprint of an organization’s IS and the management of these systems  Should provide easily understood overview to allow understanding of current state/investments and allow for changes o Considers: organizational objectives, business processes, databases, information flows, operating systems, applications and software, supporting technologies  Zachman Framework – o Conceived by John Zachman at IBM, 1980 o Method for developing IT architects o Divides systems into two dimensions  One based on six reasons for communication  What – data  How – function  Where – network  Who – people  When – time  Why – Motivation  Based on stakeholder groups  Planner  Owner  Designer  Builder  Implementer  Worker  Useful for decision making for mergers, acquisitions, divestiture, rapid growth & first step to understanding how IT supports business objectives What is alignment, why is it important, and why is it difficult?  Process of matching organizational objectives with IT architecture  Reich and Benbasat measured alignment as degree to which IT department’s missions, objectives, plans overlapped with overall business missions, objectives, plans, social dimension o Supportive knowledge sharing environment & common business practices gave way to efficient alignment  Continuous process  Takes advantage of IT capabilities as they develop at same time maintain a balance between business objectives and IT architecture  Higher perceived performance What is Information Systems Governance?  Publicly traded organizations – ensure organization produces good results while working to avoid bad habits  Business organizations – designed to work toward the development of consistent, cohesive management policies and verifiable internal processes.
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