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Chapter 10

MGT 3806 Chapter Notes - Chapter 10: Total Quality Management, Small Business, Operations Management


Department
Management
Course Code
MGT 3806
Professor
M I K E M A D O R E
Chapter
10

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Small business Chapter 10 operations management
MANAGEMENT OF INTERNAL OPERATIONS
Part of Physical Facilities Plan
Maintaining Quality and Control
Areas
cash flow, production costs, product quality, inventory management, physical
facilities issues.
THE PRODUCTION PROCESS
Converts Inputs
money, people, machines, inventories
Into Outputs
products and/or services
STRATEGIES FOR MANAGING THE PRODUCTION PROCESS
PERT = Priority Evaluation Review and Technique (FREDERICK TAYLOR)
Total Quality Management
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