PSYCO104 Chapter Notes - Chapter 8 part 2: Carrie Underwood, Problem Solving, Representativeness Heuristic

• School: University of Alberta
• Department: Psychology
• Course: PSYCO104
• Professor: Pamela Woodman

Document Summary

Problem solving- refers to active efforts to discover what must be done to achieve a goal this is not readily attainable. Problems can be categorized into three basic processes. Problems of inducing structure- requires people to discover the relationships among numbers,words, symbols or ideas. Problems of arrangement- requires people to arrange the parts of a problem in a way that satisfies some criteria. Problems of transformation- requires people to carry out a sequence of transformation in order to reach a specific goal. Insight- is the sudden discovery of the correct solution following incorrect attempts based primarily on trial and error. Effective problem solving requires a person to understand what information is relevant and what is not. Tendency to perceive a item only in terms of its most common use. Ex. using a book only to read instead of also using it also as a paperweight (page 342 in 4th edition figure 8. 7 or page 345 in 2nd edition figure 8. 8)