SGMA 217 Chapter Notes - Chapter 11: Expectancy Theory, Employee Stock Ownership Plan, Equity Theory

• School: University of Calgary
• Department: Strategy and Global Management
• Course: SGMA 217
• Professor: Norman Althouse

Document Summary

Motivation: something that prompts a person to release his or her energy in a certain direction. Need: the gap between what is and what is required. Want: the gap between what is and what is desired. Intrinsic reward: the rewards that are par of the job itself. Extrinsic reward: the rewards that are externa to the job. Frederick taylor"s scientific management : 1900"s to mid 1930"s system of management based on 4 principles. Develop a scientific approach for each elements of the person"s job. Encourage cooperation between workers and managers so that each job can be accompli scientifically determined way. Management and workers according to who is b. Flaw in the assumption that all people are motivated by economic means. The phenomenon that employees perform better when they feel singled out for attention or fe concerned about their welfare. Focuses on how human behavior and relations affect organizational performance.