Quality Functional Deployment for Software

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Software Engineering
SENG 511
Guenther Ruhe

Quality Function Deployment Quality Function Deployment is a customer-centric method of improving processes and organizations based on the feedback of customers. Goals of Implementing QFD • Prioritize all customer requirements. • Translate requirements into characteristics and specifications. • Deliver product that satisfies customers. ImpactAreas • Planning of new products • Requirements gathering and design. • Determination of process characteristics. • Controlling manufacturing processes. • Documentation of existing product specifications. QFD Phase Overview 1. Product Planning Construction of House of Quality Documents customer requirements, warranty data, competitive opportunities, product measurements, competing product measures, and the technical ability of the organization to meet each customer requirement 2. Product Design Product concepts and specifications created. 3. Process Planning Process specificati
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