BUS 2090 Chapter Notes - Chapter 11: Delphi Method, Groupthink, Nominal Group Technique

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11 Mar 2013
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Decision making: the process of developing a commitment to some cause of action. Decisions involve making a choice among several alternatives. Decision making is a process that involves thought and reasons why you make the choice. Usually involves the commitment of resources such as time, money, personnel etc. Can also describe it as a from of problem solving. A problem exists b/t some existing state & some desired state. Well-structured problems: a problem for which the ending state is clear, the desired state is clear, and how to get from 1 state to another is fairly obvious. These problems are simple and arouse little controversy. Program: a standardized way of solving a problem. Programs short-circuit the decision making process by letting the decision maker go directly from problem identification to solution. Some are formal and some just exist in head .

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