BUS 2090 Chapter Notes - Chapter 15: Fax, Word Processor, Mergers And Acquisitions

• School: University of Guelph
• Department: Business
• Course: BUS 2090
• Professor: Hassan Wafai

Document Summary

External environment: events & conditions surrounding an organization that influences is activities. Organizations can be called open systems which are systems that take inputs from the external environment, transform some of these inputs and send them back into the external environment as outputs. Transformation process may be physical, intellectual or even emotional. Interest groups: parties or orgs other than direct competitors that have some vested interest in how an org. is managed. Organizations that sell product or services often suffer economic downturn and profit from upturn. When downturn happens, competition of remaining customers increases and org"s might postpone needed capital improvements. Some org"s might thrive under a poor economy (e. g. welfare office) If a poor economy is coupled with high unemployment due to layoffs some orgs. Might find this prime for upgrading their staff since there are a lot of options. All organizations have potential customers for their products & services. Orgs must be sensitive to changes in customer demands.