BUS 2090 Chapter Notes - Chapter 9: Job Satisfaction, Transformational Leadership, Human Capital
Document Summary
Leadership: the influence that particular individuals e the goal achievement of others in an organization. Exerts influence in a way that achieves organizational goals by enhancing the productivity, innovation, satisfaction and commitment of the workforce. Some members are in a better position to be leaders than others - those with titles such as manager, executive, supervisor, department head occupy formal or assigned leadership roles. As part of these roles they are expected to influence others, and are given specific authority to direct employees. Some managers and supervisors fail to exert any influence on others these people will usually be judged to be ineffective leaders, therefore leadership involves going beyond formal role requirements to influence others. Traits: individual characteristics such as physical attributes, intellectual ability and personality. Research has shown that many traits are not associated with whether people become leaders or how effective they are, however some traits are associated with leadership.
