BUS 3000 Chapter 15: Chapter 15 Human Resources

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The most important aspect of managing employee relations is ensuring that employees are treated fairly, ethically and legally. With respect the employee relations, experts generally define organizational justice in terms of 3 components . Organizations that strive for excellence by ensuring that career tracks are clear to employees and by paying for performance are ensuring distributive justice. Procedural justice: fairness of the process used to make a decision. Opportunities for growth and development, including increased autonomy and participation in decision-making are manifestations of procedural justice. Interactional justice: fairness in interpersonal interactions by treating others with dignity and respect. Employee engagement: a positive, fulfilling, work-related state of mind characterized by vigor, dedication and absorption. Organizational factors such as leadership, opportunities for learning and development, and company image & reputation are primary influencers of engagement. Employers need their senior leaders demonstrate inspiration, vision & commitment.

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