Textbook Notes (368,430)
Canada (161,877)
CIS 1200 (114)
John Saville (104)
Chapter 3

chapter 3 pt 2.pdf

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Department
Computing and Information Science
Course
CIS 1200
Professor
John Saville
Semester
Fall

Description
Chapter Three Notes – Part 2 E- commerce (Electronic commerce) - The process of conducting business online for purposes ranging from fund-raising to advertising to selling products. The Three Types of E- commerce Business Models: Ø 1. Business –to-consumer (B2C) - Are e-commerce transactions between businesses and consumers. Such transactions include those between customers and completely online businesses or those between customers and stores that have both an online and a physical presence ( e.g. target) Ø 2. Business to Business (B2B): E-commerce transactions between businesses (with businesses buying and selling goods and services to other businesses). Ø 3. Consumer-to consumer (C2C): Are transactions that occur when consumers sell to each other through auction sites such as eBay and exchange sites such as craigslist. Social Commerce: Ø A subset of e-commerce that uses social networks to assist in marketing and purchasing products Ø For ex. businesses with facebook pages ask for likes, and this allows for consumers to voice their opinions by providing ratings and reviews. Peer recommendations have a major influence on buying behavior as well. Ø Other peer influenced e-commerce trends include group buying and individual customization- groupon and living social are examples of deal of the day group purchase websites that require a certain number of people to buy the discounted deal. Ø E-commerce also allows you to anything you could do inside a bank. Internet Safety: Ø Look for visual indicators such as https:// in the URL, a closed padlock icon, and a green address bar. Ø Shop at well-known reputable sites, if not familiar with one investigate it with the Better Business Bureau, or at bizrate-( look for a phone number + street address in addition to the website). Ø Look for third party verification from TRUSTe or the Better Business Bureau symbol. Ø Online Deals that are too good to be true are usually just that. Ø Use a credit card, not a debit card, to protect transaction, or use a third-party payer such as Paypal or Google Wallet. (Paypal: once financial information is stored on its server, only email needs to be provided to the merchant and he/she will receive payment from Paypal without seeing your financial information. Google wallet doesn’t allow you to pay directly from your bank account and one can only make purchases within the USA, and the customer service is all via forums and email while Paypal has a chat live with representative’s option). Ø When you place an order, check the return policy, save a copy of the order, and make sure you receive a confirmation number- (read and understands the fine print on warranties, return policies, and the retailer’s privacy statements). Ø Avoid making online transactions when using public computers. Also unless you have specific protection on your own notebook computer, avoid making wireless transactions in public hotspots Ø Create a strong password for all online accounts, using numbers and other symbols. Ø When shopping at home use a firewall and antivirus software for general computer protection. Better way to save and Move Data Around- Create a SkyDrive Account and Store and Share Your Files in the Cloud Ø The usual USB or email or portable external hard drive options are now from the past. With these solutions one risks confusion as to which is the most updated file as one may contain multiple versions of a file, there is also the risk of losing the USB or deleting an email attachment. Such methods also make exchanging files difficult if you want to share your files or collaborate with a group. Ø Web based or cloud storage and sharing device like SkyDrive or Dropbox are much better. It is a part of the Microsoft Office 365, and has 25 GB of free storages pace. Simply: Ø 1. Sign in to Skydrive Ø 2. Create a folder and add files: ( hold the ctrl key if adding more than one file) Ø 3. Share a File or folder Ø 4. Synch with your Smartphone, making it easier to access your documents wherever you go. What features do browsers offer? Ø Most contain a built-in search box that allows you to choose your preferred search engine and tools for printing, page formatting, and security settings. Ø Tabbed browsing: Allows you to flip between the tabs in one window, rather than having to switch among web pages. Grouped tabs can also be used if several tabs need to be looked at simultaneously. Ø Pinned tabs: Attach tabs to the taskbar to minimize and save them permanently for easier navigation. Ø Tear-off tabs: Allow for opened tabs to be dragged away from their current window, allowing for them to be opened in a new window. Ø Thumbnail previews: Involve the preview of all open web pages in open tabs. Ø Combined search and address bar: Allows one to both type a website URL or to search the web from the address bar. Ø SmartScreen Filter: A built in protection that browsers offer against phishing, malware, and other web-based threats. Ø Privacy browsing: Allow you to browse the web without retaining any history, temporary Internet files, cookies, usernames or passwords. Ø Add-ons: Small programs that increase the functionality of the browser Ø Session Restore: Brings back all your active pages that were lost due to unexpected shut down of browser or system. Why should you keep your Browser Software up to Date? Ø As newer versions include latest plug-ins, corrections of security bleaches What do all parts of a URL mean? In order to gain access to a website, you need to type in the website’s unique address, Uniform Recourse Location (URL). URL is composed of several different parts that help identify the web document it stands for Ø Protocol( set of rules) used in retrieving the document. Ø Domain name: Consists of two parts the sites host and a suffix that tells us the type of organization (ex. Popsci.com- popsci is the domain name, and com is the suffix). Ø The path or subdirectory. What’s the Protocol? The Hypertext Transfer Protocol (HTTP) is a protocol that allows for files to be transferred from a web server which is a computer that hosts the website you’re requesting Is HTTP the only protocol I need to Use? Ø Although most common not the only one and is part of the Internet protocol suite, one that governs how information is exchanged on a network. Ø File transfer Protocol( FTP): A protocol that allows one to transfer files from your computer to a web advisor, it’s used today to upload or download larger files, and to connect to the servers ID and password are required. Ø BitTorrent- Allows one to transfer files but isn’t part of the internet protocol suite, to use it a software client program is needed. It uses a peer-to peer networking system between computers that have it installed. What’s in a domain Name? Ø It helps identify the site’s host: the location that maintains the computers that store the website files Ø The suffix after the dot is called the top-level domain- it indicates the kind of organization to which the host belongs. Within a country-specific domain, further subdivisions can be made for regions or states. What is the Information after the domain name that I sometimes see? Ø If there is a forward slash and additional text after the domain name, the information after the slash indicates a particular file or path (subdirectory) within the website. What is the best way to get around in a website? Ø Hyperlink: a type of specially coded text that, when
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