FRHD 3400 Chapter Notes - Chapter 7: The Techniques, Present Tense, Prefrontal Cortex

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Chapter 7: Observing and Reflecting Feelings: A Foundation of Client Experience
Paraphrasing: feeding back they key points of what they said
o Emphasis on content
Reflection: observing emotions, naming them, and repeating them back to the client
o Emphasis on emotion
Introduction: Reflection of Feeling
Reflection of feeling: identify key emotions of client, feed them back to clarify
Predicted result clients will experience and understand their emotional state more fully and
talk in depth about feelings
Comparing Paraphrasing and Reflection of Feeling
Paraphrasing focus on content and clarification
Start with explicit feelings and use the client’s actual emotional words, then move on to explore
unspoken feelings
The Language of Emotion
General social conversations usually ignore feelings, were trained not to focus on this
Generate different words for Sad, Mad, Glad, Scared
Primary emotions: sad, mad, glad, scared, surprise, disgust (common in all cultures)
o Each located in a different part of the brain
More on Emotions
Feelings are layered, they become more complex
Reflect the basic one, and often they will go deeper
Guilt emotions are deep in the brain, rather than happiness is primarily social
Example Interview: My Mother has Cancer, My Brothers Don’t Help
Need to know how your client feels about a situation first, always alert to underlying emotions
Physicians can’t always deal with the emotional side of the illness
Can read the interview transcribed in the textbook (page 177)
Major skill used: reflection of feelings paired with a few questions to bring out emotions
First start by simply noting emotions and then reflect them back in short acknowledgements
Reflect on yourself before moving further
o Your own personal style and ability to deal with emotion
Instructional Reading: Becoming Aware of and Skilled with Emotional Experience
Reflecting feeling is to assist others to sense and experience the most basic part of themselves
how they really feel
Many different levels to emotions
Trust between counsellor and client is necessary for emotional exploration
With children, acknowledgement of feelings is very helpful - especially when they don’t know
what they’re feeling
Observing Client Verbal and Nonverbal Feelings
Often conflicting verbal and nonverbal feelings
Best technique ask the client an open question
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