FRHD 3400 Chapter 4: Chapter 4 Summary

• School: University of Guelph
• Department: Family Relations and Human Development
• Course: FRHD 3400
• Professor: John Beaton

Document Summary

Observation is the act of watching carefully and intentionally with the purpose of understanding behaviour. Through observing you get to know the client and what is conveyed by his or her verbal and nonverbal behaviour. Observation gives you key information to foster the relationship and facilitates empathetic understanding of the client. Observation gives you information about when and what kind of intervention is needed and how the client responds to it. Observation can enable you to learn as much about yourself and your counseling skills as you do about your clients. Clients may break eye contact, shift bodily movement and change vocal qualities as their comfort level changes when they talk about various topics. Clients may cross their arms or legs when they want to close off a topic od use rapid alterations of eye contact during periods of confusion or exhibit increased stammering or speech hesitation when topics are difficult.