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Chapter 5

FRHD 3400 Chapter Notes - Chapter 5: Gie

Family Relations and Human Development
Course Code
FRHD 3400
Carol Anne Hendry

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Chapter 5: Questions
Introduction: Defining and Questioning Questions
o Questions are an essential component in many theories and styles of helping,
particularly cognitive behavioural therapy (CBT), brief counseling, and much of career
decision making.
o Types of Questions
Ope uestios ae those that a’t e aseed i a fe ods. The ted to
facilitate deeper exploration of client issues.
Typically begin with what, how, why, or could.
Closed questions enable you to obtain specifics and can usually be answered in
very few words. They may provide important information.
Typically begin with is, are or do.
Can overwhelm the client and can be used to force them to agree with
the ouselo’s ideas
If you use open questions effectively, clients may talk more open or freely, but
closed questions will specify details
o Questioning Questions
Once questions are presented to those beginning counseling, the listening skills
of paraphrasing, reflecting feelings, and summarizing may receive insufficient
Excessive use of question gives too much power to the counselor
Most of us have negative experiences with questions, so we associate certain
questions with anger and guilt.
Questions may be used to direct and control client talk.
In many non-western cultures, questions are inappropriate and may be
considered offensive or overly intrusive.
o “oeties Questios Ae Essetial: What Else?
Clients do not always spontaneously provide you with all necessary information,
and sometimes the only way to get at missing data is by asking questions.
Empathy and Concreteness
o To be empathic with a client requires that you understand specifically what the client is
saying to you.
o Concreteness is valuable in empathic understanding.
Seek specifics rather than vague generalities
Concreteness helps the session come alive and clarifies what the client is saying
Concepts Into Action: Making Questions Work for You
o Questions can be facilitative but they can also be intrusive
o Questions can help being the session
E. hat ould ou like to talk aout toda?
ould ou tell e hat popted ou to see e?
Ho hae thigs ee sie e last talked?
The last tie e talked, ou plaed to talk ith ou pate aout ou
sexual difficulties. How did it go this week?
The first three questions are open and they provide room to talk about anything
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