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FRHD 3400 (100)
Chapter 8

FRHD 3400 Chapter Notes - Chapter 8: Gust Co. Ltd., The Counselor, Relate


Department
Family Relations and Human Development
Course Code
FRHD 3400
Professor
Anna Dienhart
Chapter
8

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CHAPTER 8 1
BASIC LISTENING SEQUENCE (BLS) (Draw out client’s story and strengths by
questioning, encouraging, paraphrasing, reflecting feelings, and summarizing. This sequence is
used in multiple settings, not just in counseling and psychotherapy.)
- Helps professionals to understand the client history
- You can anticipate how client will respond
- The BLS uses the microskills of using open and closed questions, encouraging, paraphrasing,
reflecting feelings, and summarizing. These are supplemented by attending behaviour.
These are the skills of the BLS and the central purpose of each:
-Questioning —> open questions followed by closed questions to bring out the story and for
diagnosis
-Encouraging —> used throughout the session to help evoke details
-Paraphrasing —> catches the essence of what the client is saying
-Reflecting feelings —> examines the complexity of emotions
-Summarizing —> brings order and makes sense of client conversation
THE FIVE-STAGE MODEL FOR STRUCTURING THE SESSION WITH
MANY THEORIES OF COUNSELLING AND PSYCHOTHERAPY
- A well-formed session = emphatic relationship — story and strengths — goals — restory —
action)
- The client makes the decision, not us (Carl Rogers and his person-centred approach)
-B.Franklin —> Three phases of problem solving:
1. Identify the problem clearly (draw out the story and strengths, along with goal setting)
2. Generate alternative answers (restory)
3. Decide what action to take (action)
THE CIRCLE OF COUNSELING STAGES (The five stages of counseling need NOT
always follow the five steps in order. Think of the stages as dimensions that need to be
considered in each session. Also, give continuous attention to relationship, positive assets, and
wellness at the hub of the circle.)
1. Stage 1: Emphatic relationship —> Initiating the session: rapport and structuring
(“Hello.”)
- Use client’s name periodically throughout the session = personalizing the session
-Structure. Informed consent and ethical issues. If this is part of an ongoing series of
sessions, you can summarize past sessions and integrate them with the current session.
-Listen for preliminary goals. Initial goals are helpful during the first session(s). These
early goals provide an initial structure for you as you seek to understand and emphasize with
the client.
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