HROB 2010 Chapter Notes - Chapter 3: Robert Katz, Accounting, Middle Management
Document Summary
Technical skill is knowledge about and proficiency in a specific type of work or activity. Includes competencies in a specialized area, analytical ability and the ability to use appropriate tools and techniques: technical skills play an essential role in producing the actual products a company is designed to produce, ex. In an accounting firm understanding and having the ability to apply generally accepted accounting principles to a client"s audit: most important at lower and middle levels of management and less important in upper management. The three-skill approach includes technical, human and conceptual skills. It is important for leaders to have all three skills; depending on where they are in the management structure, however, some skills are more important than other ones. In the early 1990s a group of researchers set out to test and develop a comprehensive theory of leadership based on problem-solving skills in organizations: mumford and colleagues formulated a skill-based model of leadership based on their studies.