HROB 2010 Chapter 3: Skill Approach

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Being observant and not making the same mistake twice best way to learn. In the skills approach we shift our thinking from a focus on personality characteristics, which usually are viewed as innate are largely fixed, to an emphasis on skills and abilities that can be learned and developed. Although personality certainly plays an integral role in leadership, the skills approach suggests that knowledge and abilities are needed for effective leadership. Skills are what leaders can accomplish, whereas traits are who leaders are: technical skill is knowledge about and proficiency in a specific type of work or activity. Human skills: human skills are important in al three levels of management. Conceptual skills are also important in middle management; as we move down to lower level management levels, conceptual skills become less important. The model is characterized as capability model because it examines the relationship between a leader"s knowledge and skills (i. e. capabilities) and the leader"s performance (mumford,

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