HROB 3100 Chapter Notes - Chapter 2: Goal Setting, Outlast, Occupational Stress

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 3100
• Professor: Jamie Gruman

Document Summary

Incompetent management is the largest cause of workplace stress. Selectively perceive information and see only that which confirms their previous biases. Become very intolerant of ambiguity and demanding of right answers. Fixate on a single approach to a problem. Have less ability to make fine distinction in problems. Have less ability to generate creative thoughts. Alarm stage- characterized by acute increases in anxiety or fear if the stressor is a threat or by increases in sorrow or depression if the stressor is a loss. Resistance stage- in which defence mechanism predominate and the body begins to store up excess energy. 5 types of defense mechanisms: aggression, regression (adoption of behavior pattern or response that was successfully at some earlier time, repression (denial of stressor, withdrawal, fixation. When stressors overpower or outlast the resiliency capacities of individuals or their ability to defend against them, chronic stress is experience. May manifest physiologically (heart disease, psychologically (severe depression), or interpersonally (dissolution of relationships)