Applying the writing process to e-mail messages & memos: Common function of email is to exchange messages within organizations. Well-written documents are likely to achieve their goals. Well-written messages enhance your image in the organization. Ask yourself questions such as do i really need to write this email/memo? or should i send an e-mail or a hardcopy memo? and how will the reader react . Jot down points then summarize into paragraphs. Important not to have a long ass message / get to point. Make sure punctuation is correct and sentences are complete and proper. Make it easy for receiver to respond (so you get feedback) The 4 parts of e-mail messages & memos: Subject line: the subject line is mandatory and should provide quick identification of the central idea. Doesn"t need to be complete sentence or end in period. Frontloading = reveal the main idea immediately within the 1st sentence. Body: provides more info about the reason for writing.