MGMT 1000 Chapter Notes - Chapter 10: Organizational Commitment, Job Satisfaction, Conscientiousness

• School: University of Guelph
• Department: Management
• Course: MGMT 1000
• Professor: Trent Tucker

Document Summary

Review for chapter 10 motivating and leading employees. (part 1)the basic forms of behaviour that employees exhibit in organisations. There exist numerous types of employee behaviour that all have different affects within an organisation and its effectiveness. (organizational citizenship) those who do more for the company then required. Those who only follow the job description are not organizational citizens. The awful employee: (counterproductive behaviour): take away from the company"s performance. (absenteeism): loafs that don"t show up to work. Has a low turnover rate, ie, low percentage of people quitting and needing to be replaced. Our personality and attitudes are two main categories of individual differences. Personality relatively stable set of psychological attributes that distinguish us. Our personalities affect organizations greatly, if you posses a lot of the following traits you"d be an asset. Conscientiousness (focus on few task, and do them well) Emotionality (whether you"re positive or negative person positive people do better with job stress and pressure)