MGMT 4000 Chapter Notes - Chapter 10: Information System, Strategy First, Flanking Maneuver
Document Summary
Implementation took longer than expected: unanticipated major problems arose, activities were ineffectively coordinated, competing activities and crises took attention away from implementation. Involved employees had insufficient capabilities to perform their jobs: lower-level employees were inadequately trained, uncontrollable external environmental factors created problems, departmental managers provided inadequate leadership and direction, key implementation tasks and activities were poorly defined. Programs and tactics: purpose of a program or a tactic is to make a strategy action-oriented, lean six sigma, program developed to identify and improve a poorly performing process. Competitive tactics: tactics are narrower in scope and shorter in time horizon than are strategies, link between the formulation and implementation of strategy. Encircler has great product variety and/or serves more markets: guerrilla warfare. Increase expected retaliation: lower the inducement for attack, reduce a challenger"s expectations of future profits in the industry, budgets, procedures, sop"s = standard operating procedures. Organizational life cycle: describes how organizations grow, develop, and eventually decline, these stages are:
