MCS 2000 Chapter Notes - Chapter 1: Microsoft Powerpoint, Electronic Business, Telephone Call
30 Nov 2012
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Chapter 1: effective and ethical communication at work. Extremely important to career success (especially when jobs are scarce and competition"s keen) Critical to your job placement, performance, career advancement, & organizational success. Often ranked as one of most requested items. Must be learned (ability to read, listen, speak and write effectively) Writing skills are especially important today, due to technology enabling us to transmit messages more rapidly, more often, and more widely than ever before (people work together, but aren"t physically together) * those who write poorly are viewed as less intelligent, less educated and less competent. Those who articulate are seen as intelligent, educated and capable. Thriving as a knowledge worker in information age. Regardless of economic downturns & recoveries, we live in economy based on info & knowledge. Today, wealth depends on development and exchange of knowledge (in information age-computer, mobile phone, internet; in industrial age- raw materials and physical labour)
