Chapter Summary 5

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Department
Marketing and Consumer Studies
Course
MCS 2020
Professor
M.J.D’ Elia
Semester
Winter

Description
Chapter 5The Information Paradigm51 Labors of the mind An increasing number of jobs focus on working with information Knowledge work at a basic level involves acquiring organizing and analyzing information In many developed nations the proportion of knowledge workers has risen to over 30 percent of the workforce As information increases there is a developing role for information intermediaries or knowledge workers These knowledge workers can filter out unnecessary information and provide the decisionmakers with information that they can easily focus onFrederick Hayek The problem of a rational economic order is determined precisely by the fact that the knowledge of the circumstances of which we must make use never exists in concentrated or integrated form but solely as the dispersed bits of incomplete and frequently contradictory knowledge which all the separate individuals possess aka knowledge never exists in the form that we needThe task of a knowledge worker is to find patterns among random pieces of informationMaking sense of knowledge comes down to three ways of knowing knowingwhat knowinghow and knowingwhom Remind us of three fundamental considerations for any information system information technology peopleCollaboration is about sharing information and purpose Four knowledge workers collaboration occurs in the following four areas Among individuals Communities Organizations Within the broader industryThe key to knowledge is building relationships and making connections to other communities organizations and industries52 The Information RevolutionIn economic terms we are living in the Digital economy knowledge economy Internet economy virtual economy Information economy Information society Network society Information AgeThe internet developed in response to societys needscreated a complex communication network that connected peopleenforced new standards
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