POLS 2250 Chapter Notes - Chapter 4-6: Mary Parker Follett, Hawthorne Works, Hawthorne Effect
12 Apr 2018
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Level 1 (base): physiological needs--> food, shelter, clothing, sex and sleep. Level 2: safety--> security, stability, freedom from fear. Level 3: belongingness and love--> friendship, love, membership in some community. Level 4: esteem--> achievement, competence, independence, prestige and status. Formal organizations are based on principles like task or work specialization, chains of command, unity of direction and span of control: these principles require immature behaviour on the part of the individual employee. Suggests that organizations of the future will emphasize pryamidal organizational structure less and recognize that there are other less formal structures that are important. Supports a form of job enlargement that ensures employees develop a greater understanding of and concern for the organization: autocratic leadership styles need to be replaced, herzberg. Supervision, company policy, relationship with supervisor, working conditions, salary, relationship with peers, personal life, status, security and relationship with subordinates.
