COMM 101 Chapter Notes - Chapter 11: Clayton Alderfer, Abraham Maslow, William Ouchi
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Intrinsic rewards - part of the job and are valued by the individual (ex. Extrinsic rewards - external to the job and valued by the individual (ex. For rewards to be a motivating factor they have to be valuable to the individual. Develop a scientific approach for each element of a person"s job. Encourage cooperation between workers and managers, so that each job can be. Scientifically select, train, teach, and develop workers accomplished in a standard, scientifically determined way. Divide work and responsibility between management and workers according to who is better suited to each task. Hawthorne effect - the phenomenon that employees perform better when they feel singled out for attention or feel that management is concerned about their welfare. Maslow"s hierarch of needs - a theory of motivation developed by abraham maslow; it holds that humans have five levels of needs and act to satisfy their unmet needs.
