AFM341 Chapter Notes - Chapter 14: Performance Indicator, Strategy Map, Capital Budgeting

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There are techniques to evaluate it projects because: It projects require a lot of capital of which firms tend to have a limited amount. It projects have big impact on business processes which will affect the organization. Economic justification process (used to justify it initiatives: assess business requirements for it project, potential solutions to address those business problems, evaluate benefits, costs, risk for all options, combine info to estimate value prop, formalize business case recommendations. Providing training redefining job descriptions reconfiguring tasks. Benefit positive consequence of it investment: revenue enhancement: more sales opp, revenue protection: protect existing revenue stream, cost savings (ex. inventory management reduces cost of inventory, cost avoidance (ex. install current software to accommodate changes to regulations) To quantify benefits of tech: simulate impact on key performance indicator on f/s. Get an expert opinion compare chance of getting benefits with investment vs benefit of not investing (real option theory)

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