AFM280 Chapter Notes - Chapter 3: Organizational Commitment, Perceived Organizational Support, Embeddedness
Chapter 3 – Organizational Commitment
Organizational commitment
- According to the conference board of Canada, job skills in the highest demand included
accounting/finance, skilled trades, engineering, information technology etc.
3.1 What is organizational commitment? What is withdrawal behavior? How are the 2
connected?
- Organizational commitment – part of employee to remain a member of the
organization.
- Employees who are not committed to their organizations engage in WITHDRAWAL
BEHAVIOR – actions employees perform to avoid the work situation/ quitting.
3.2 What are the 3 forms of organizational commitment and how do they differ?
Forms of commitment
- Affective commitment – a eployee’s desire to reai a eer of a orgaization
due to a feeling of emotional attachment. Staying because you want too. Emotional
based Ex. Like the atmosphere of the job, best friend works in the same place
- Continuance commitment – desire to remain a member of an organization due to an
awareness of the costs of leaving. Staying because you have too. Cost based (promotion
soon, good salary and benefits)
- Normative commitment – desire to remain a member of an organization due to a
feeling of obligation. You stay because you ought too. Obligation based (boss invested a
lot of time in me, organization gave me a good start)
- Focus of commitment - the people, places and things that inspire a desire to remain a
member of an organization.
Affective Commitment
- What managers would like to instill in their employees if they could choose.
- Behavioral expression
- Reflects an emotional bond to the organization.
- The erosion model – suggest that employees with fewer bonds will be most likely to
quit the organization.
- The social influence model – model that suggests that employees with direct linkages to
co-workers who leave the organization will themselves be more likely to leave.
Continuance commitment
- Exists when there’s a profit associated with staying and a cost associated with leaving.
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Document Summary
According to the conference board of canada, job skills in the highest demand included accounting/finance, skilled trades, engineering, information technology etc. Organizational commitment part of employee to remain a member of the organization. Employees who are not committed to their organizations engage in withdrawal. Behavior actions employees perform to avoid the work situation/ quitting. Affective commitment a(cid:374) e(cid:373)ployee"s desire to re(cid:373)ai(cid:374) a (cid:373)e(cid:373)(cid:271)er of a(cid:374) orga(cid:374)ization due to a feeling of emotional attachment. Like the atmosphere of the job, best friend works in the same place. Continuance commitment desire to remain a member of an organization due to an awareness of the costs of leaving. Cost based (promotion soon, good salary and benefits) Normative commitment desire to remain a member of an organization due to a feeling of obligation. Obligation based (boss invested a lot of time in me, organization gave me a good start)