AFM482 Chapter Notes -Worthington Industries, Quartile, Reward System

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Worthington industries has a long history of success in steel processing and metals-related businesses. From 1995 to 1999, they increased sales consistently year- over-year. During 1995, the company reported net sales of . 126 billion. By 1999, net sales grew to . 763 billion, an increase of 57 percent (anthony & govindarajan, 2007). There are four key factors of their management system that have helped them exceed their competitor"s performance. These four factors include their values, organizational structure, human resource policies, and their reward systems. The first key factor is the company"s values. The company founder developed these values and they have remained at their core ever since. There are eight rules or statements that make up the company"s philosophy. These eight statements include earnings, their golden rule, people, customers, suppliers, the organization, communication and citizenship. The heart of these values is the golden rule of treating others the way you want to be treated.

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