ARBUS101 Chapter Notes - Chapter 9: Operations Management, Computer Hardware, Canadian Dollar

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Canada is a resource intensive country facing global competition and ever-changing technologies. Issues include: lagging productivity, inadequate education/retraining of our workforce, branch plant economy (profits not re-invested in canada), lack of research and development expenditures, stronger canadian dollar (see figures 10. 1 on page 290) Research and development directed toward innovation ( introduction and improvement of products and processes along with organizational change) and its communication. Objectives of innovation - improve product quality, increase production capacity, and extend product range. To regain their competitive edge canadian manufacturers have: focused on customers, improved logistics, practice continuous improvement, focus on quality, saving on cost in site selection, relying on the internet to unite companies, and adopting other modern production techniques. Article, beat china on cost ability of a canadian company to compete. Production management creates goods has evolved into operations management which converts /transforms resources (including human) into goods and services (growing service sector in canada)

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