CS330 Chapter Notes - Chapter 1: Place Shifting, Time Shifting, Computer Hardware
10 Dec 2016
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1. 1 the role of information systems in business today. Business processes- logically related tasks and behaviours developed over time to product specific results; manner activities are organized and coordinated. Digital firms respond to environment more quickly than traditional firms: more flexible. New products, services, and business models: enables creating new products, services and business models, business model- describes how a company produces, delivers and sells a product or service to create wealth. Customer and supplier intimacy: must understand what customers want and how they want to be treated -> return, more engagement with suppliers, gets input, lowers cost. Improved decision making: stored information to help with decision making, lowers error costs, customer turnover, make poor decisions with lack of information. Competitive advantage: achieving any of the other strategic objectives is a competitive advantage, can lower costs, better performance, lower costs. Survival: necessity of doing business, eg. industry changes, legal duty to retain records; some digital.
