CS330 Chapter Notes - Chapter 2: Transaction Processing System, Middle Management, Management System
10 Dec 2016
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Chapter 2 how businesses use information systems. Manner which work is organized coordinated and focused to produce products/ services. Business functions- specialized tasks performed in a business organization. Manufacturing & production, sales and marketing, finance and accounting, human resources. Increases efficiency of existing processes and enables new processes that transform business. Sales and marketing systems: sell products and services. Assist operational management and employees communicate with customers. Manufacturing and production information systems- supports maintenance of facilities, establishing production goals, development, storage, labor needed. Finance function manage financial assets, capitalization of the firm, determine if receiving best return. Finance and accounting both: keep track of financial assets and flow. Human resources information systems- attracting, developing and maintaining workforce. Help senior management identify human resource requirements. Helps middle management monitor and analyze recruitment, allocation and compensation. Senior management needs summary information that gives overall performance. Middle management needs to know results of specific functions.
