8 Pages
Unlock Document

Human Resources Management
HRM 200
Katrina Di Gravio

CHAPTER ONE Introduction to HRM -Human Resources Management (HRM):  managing people in organizations to produce the workforce competencies and behaviors required to achieve the operation’s strategic goals  managing human capital: knowledge, education, training, skills, expertise Diversity is very important Measuring the Value of HRM -Effective HR practices are related to better organizational performance -Balanced scorecard measurement system translates organizational strategy into a comprehensive set of performance measures -Human Capital Index based on  recruiting excellence  clear rewards and accountability  collegial and flexible workplaces  communications integrity  prudent use of resources HRM Responsibilities: Operational/Administrative  analyzing jobs  planning future workforce requirements  selecting employees  orienting and training employees  managing compensation and reward plans  commonly outsourced (i.e. payroll services, recruitment, training)  serving as administrative experts and employee champions; in-house consultants to line managers  managing human capital lifecycle  consulting and offering advice  formulating policies and procedures  providing services i.e. analyzing jobs, planning future workforce requirements, selecting employees, orienting and training employees, managing compensation and reward plans  ensuring fair treatment, appraising performance, ensuring employee health and safety, managing labor relations an relationships with unions, handling complaints, and ensuring compliance with legislation HRM Responsibilities: Strategic  serving as strategic partners and change agents  strategy: company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage  Increasingly, the HR department is being viewed as an equal partner in strategic planning process  HR specialists are expected to be change agents  strategy formulation: environmental scanning – identifying and analyzing external opportunities and threats that may be crucial to the organization’s success  strategy execution: leading change, customer service, lowering labor costs, building employee engagement (emotional and intellectual involvement of employees in their work)  engaged employees go beyond what is required, share values of organization Internal Environmental Influences  Organizational Culture o core values, beliefs and assumptions shared by members of an organization o often conveyed through an organization’s mission statement  Organizational Climate o prevailing atmosphere that exists in an organization and its impact on employees o influences: management’s leadership style, HR policies, organizational communication o friendly or unfriendly, open or secretive, rigid or flexible, innovative or stagnant  Management Practices o Empowerment has become more common with flatter structures – providing workers with the skills and authority to make decisions o boundary less organizations are also emerging – relationships are formed with customers, suppliers, and competitors to pool resources for mutual benefit or encourage cooperation in an uncertain environment External Environmental Influences: Economic Conditions  employment levels  productivity levels  growth of the service sector  affect supply/demand for products, unemployment levels, productivity levels (ratio of an organization’s outputs to its inputs)  primary sector 4%: agriculture, fishing and trapping, forestry, and mining  secondary sector 19%: manufacturing and construction  tertiary/service sector 77%: public administration, personal and business services, finance, trade, public utilities, and transportation/communications; growing External Environmental Influences: Labour Market Issues  canada’s workforce is among the most diverse in the world  increasing workforce diversity: visible a
More Less

Related notes for HRM 200

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.