HRM200 Chapter Notes - Chapter 3: Interactive Voice Response, Business Intelligence, Human Capital

• School: University of Waterloo
• Department: Human Resources Management
• Course: HRM200
• Professor: Katrina Di Gravio

Document Summary

Hr technology is any technology that is used to attract, hire, retain and maintain talent, support workforce administration, and optimize workforce management. Can be used in different types of human resource information systems, used by various stakeholders and accessed in different ways. A strong strategic relationship between hr and technology will enable hr to achieve three key objectives: strategic alignment with business objectives, business intelligence providing users with relevant data, effectiveness and efficiency. Changing how hr work is performed by reducing lead times, costs, and service levels. Impact of technology on the role of hr. The traditional hr role has changed in three major ways as a result of the technologically enabled environment: deceased transactional activities, increased client / customer focus. Make them do some of the work themselves: increased delivery of strategic service. Integrated system used to gather, store, and analyze information regarding an organization"s human resources.