MSCI211 Chapter Notes - Chapter 4: Motivation, Productivity Commission, Caveat Emptor
Document Summary
Erg theory: maslow needs to align it more closely with the empirical research: argues that there are three core needs: existence, relatedness, and growth. Instrumentality: the belief that performance is related to rewards: rewards-personal goals relationship, valence: the value or importance an individual place on a reward. Management by objectives (mbo): an approach to goal setting in which specific measureable goals are jointly set by managers and employees; progress on goals is periodically reviewed, and rewards are allocated on the basic of this progress. How does goal setting motivate: goal direct attention; goals indicate where individuals should direct their efforts when they are choosing among things to do, goals regulate effort, goals increase persistence. Goals encourage the development of strategies and action plans. Once goals are set, individuals can develop plans for achieving those goals. Sometimes goals related to performance may cause people to become too focused on outcomes and ignore changing conditions.