SPCOM204 Chapter Notes - Chapter 13: Inflection, Nonverbal Communication, Emotional Contagion

• School: University of Waterloo
• Department: Speech Communication
• Course: SPCOM204
• Professor: Shannon Hartling

Document Summary

Nonverbal communication - communication other than written/spoken language that creates meaning. Expectancy theory - if listeners" expectations of how communications should be expressed are violated, they will feel less favorable towards speaker"s message. Emotional contagion theory - suggests that people tend to catch the emotions of others. Manuscript speaking - reading a speech from a written text. Different from memorized speaking (speaking from memory) or impromptu speaking (speaking on the spot) or extemporaneous speaking (having a memorized outline) Immediacy - degree of perceived physical/psychological closeness between people. Behaviours include eye contact, appropriate gestures, and adjusting physical distance between people. Dialect - consistent style of pronouncing words common to region.