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Textbook Notes for Angela Kelleher

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UBCCOMM 292Angela KelleherFall

Comm 292: Organizational Behaviour Textbook notes

OC1299131 Page
28 Sep 2011
110
Ob: field of study that looks at the impact that indies, groups and structure have on behavior within organizations: applied to: jobs, absenteeism, tur
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 11: Fiedler Contingency Model, Situational Leadership Theory, Charismatic Authority

OC821244 Page
14 Apr 2013
33
Managers promote stability while leader press for change and only organizations that embrace both sides of the contradiction can survive in turbulent t
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 1: Job Satisfaction, Employee Retention, Canadian Business

OC821246 Page
10 Jan 2013
21
Organizational behaviour: field of study that looks at the impact that individual groups, and structure have on behaviour within an organization: behav
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 2: Conscientiousness, Fundamental Attribution Error, Stereotype

OC821247 Page
14 Jan 2013
20
Perception: how individuals organize/interpret their impressions in different environments: perception can be much different from the objective reality
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 14: Learning Organization

OC821243 Page
14 Apr 2013
26
Chapter 14: human resource policies and practices have to change to reflect the needs of an aging labour force. Economic shocks have continued to impos
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UBCCOMM 292Angela KelleherSpring

COMM 292 Chapter Notes - Chapter 7-9: Group Cohesiveness, Impression Management, Politicking With Larry King

OC216880529 Page
26 Jan 2018
0
Communication: transfer and understanding of a message between 2 or more people. Foundation for what happens among groups and between coworkers. Poor c
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 8: Job Satisfaction, Hierarchical Organization, Organizational Commitment

OC821245 Page
6 Apr 2013
27
Power: capacity that a has to influence the behaviour of b, so that b acts in accordance to. A"s wishes: there is potential for power if someone is dep
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 7: The Sender, Communication Apprehension, Organizational Communication

OC821245 Page
1 Mar 2013
18
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 9: Problem Solving, Best Alternative To A Negotiated Agreement

OC821243 Page
13 Apr 2013
34
A process that begins when one part perceives that another party has negatively affected, or is about to negatively affect, something that the first pa
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 4: Motivation, Job Satisfaction, Organizational Commitment

OC821248 Page
7 Feb 2013
21
Motivation: the intensity, direction and persistence of effort a person shows in reaching a goal. Intensity: how hard a person tries: high intensity is
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 13: Organizational Structure, Diminishing Returns, Departmentalization

OC821247 Page
12 Mar 2013
24
How job tasks are formally divided, grouped, and coordinated. There are usually flat and pyramidal organizational structures. Increases efficiency and
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UBCCOMM 292Angela KelleherWinter

COMM 292 Chapter Notes - Chapter 5: Employee Stock Ownership Plan, Flexible Spending Account, Goal Setting

OC821246 Page
28 Feb 2013
35
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