Textbook Notes for David Crawford

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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 10: Organisation Climate, Organizational Commitment, Organizational Culture

OC10845786 Page
8 Apr 2017
0
Organizational culture refers to a system of shared meaning held by members that distinguishes the organization from other organizations. Artifacts asp
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 9: Jargon, Best Alternative To A Negotiated Agreement, Organizational Culture

OC10845785 Page
8 Apr 2017
0
Conflict defined: conflict: when one party perceives that another party has negatively affected or is about to negatively affect something that the fir
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 7: Communication Apprehension, The Sender, Organizational Communication

OC10845783 Page
8 Apr 2017
0
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 6: Role Conflict, Team Effectiveness, Work Unit

OC10845785 Page
8 Apr 2017
0
Group = 2+ people with a common relationship. Not all groups are teams, all teams considered groups. Teams are a better way to use employee talents. Te
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 4: Goal Setting, Job Satisfaction, Motivation

OC10845786 Page
8 Apr 2017
0
What is motivation: the pro(cid:272)ess that a(cid:272)(cid:272)ou(cid:374)ts for a(cid:374) i(cid:374)di(cid:448)idual"s i(cid:374)te(cid:374)sit(cid:
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 5: Flexible Spending Account, Motivation, Job Satisfaction

OC10845785 Page
8 Apr 2017
0
From theory to practice: the role of money. Most commonly used reward in organizations is money. Money leads to autonomy but not well-being or happines
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 2: Fundamental Attribution Error, Trait Theory, Personality Test

OC10845785 Page
8 Apr 2017
0
Perception = process by which individuals organize/interpret their impressions to give meaning to their environment. People"s behaviour is based on the
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 13: Departmentalization, Pampers, Central Canada

OC10845787 Page
13 Apr 2017
0
Organizational structure = how job tasks are formally divided, grouped, coordinated. Managers must address 6 key elements when designing organization s
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 14: Human Resources

OC10845785 Page
13 Apr 2017
0
People who act as catalysts & assume the responsibility for managing change activities. Outside agents offer objective perspective, inadequate understa
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 12: Risk Aversion, Bounded Rationality, Confirmation Bias

OC10845785 Page
13 Apr 2017
0
Chapter 12 decision making, creativity, and ethics. Rational refers to choices that are consistent & value-maximizing within specified constraints. Des
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 11: Transformational Leadership, Situational Leadership Theory, Relationship Marketing

OC10845787 Page
13 Apr 2017
0
Leadership = the ability to influence a group toward the achievement of a vision or set of goals: source of this influence may be formal (high position
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UBCCOMM 292David CrawfordWinter

COMM 292 Chapter Notes - Chapter 3: Baby Boomers, Job Satisfaction, Hippie

OC10845786 Page
8 Apr 2017
0
Chapter 3 - values, attitudes, and diversity in the workplace. Intensity specifies how important it is: value system: hierarchy based on ranking of o(c
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