COMM 292 Chapter Notes -Feedback, Information Overload, Communication Apprehension
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COMM 292 Full Course Notes
Verified Note
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Document Summary
Communication transfer and understanding of a message between two or more people. Both sender and receiver are part of the communication process. Sender: establishes message, chooses channel to send it through. Significantly affected by the sender"s perception of the receiver and vice versa. Messages: encoded (converted to symbolic form) by a sender decoded (interpreted) by a receiver. Four factors that affect encoding and decoding: skill, attitudes, knowledge, socio-cultural system. Messages sent and received by people of equal rank are sometimes interpreted differently than people in different ranks. Actual physical product from the source after it is encoded. Affected by the code, group of symbols, we use to transfer meaning. Lost in translation when two parties formalize their understanding through contracts (only meant to be understood by lawyers) Channel medium through which a message travels. Communication apprehension undue tension and anxiety about oral communication, written communication or both.
