COMM 292 Chapter Notes -Ingratiation, Job Satisfaction, Job Performance
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COMM 292 Full Course Notes
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Power a capacity that a has to influence the behavior of b, so that b acts in accordance with a"s wishes. Potential for power if someone is dependent on another: one can have power and not impose it. The more dependent b is on a, the more power a has over b. In an organization, the it department holds significant power because not everyone has knowledge in this area, and the it dept. can be deemed irreplaceable. Bases of power: five category classification scheme of sources of power. Fear of the negative results if one fails to comply. Depends on the application or threat of application of physical sanctions. Infliction of pain: generation of frustration (restriction of movement, controlling by force of basic psychological or safety needs. Exercised through reliance of physical strength, emotional support, or words means to physically harm, bully or humiliate or dent love to others.