COMM 292 Chapter Notes - Chapter 8: Job Satisfaction, Hierarchical Organization, Organizational Commitment
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COMM 292 Full Course Notes
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Power: capacity that a has to influence the behaviour of b, so that b acts in accordance to. A"s wishes: there is potential for power if someone is dependent on another. Power is a function of dependency, the more dependency on a person, the more power a person holds. The it group of larger organizations often have considerable power (from employees to the. Power that is based on fear: one reacts to this power base out of fear of the negative results that might occur without compliance. Includes infliction of pain, restriction of movement, controlling by force, etc. In organizations, coercive power includes firing people, or assigning employees to unpleasant work. Reward power: power that achieves compliance based on the ability to distribute rewards that others view as valuable. In organizations this is money, performance appraisals, promotions, information, etc: do not have to be a manager to exert reward power.