COMM 292 Chapter 10: Chapter 10.doc
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COMM 292 Full Course Notes
Verified Note
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Document Summary
= pattern of shared values, beliefs, assumptions considered to be the appropriate way to think and act within an org. Culture is shared by members of the org. Helps members of org. solve & understand the things that it encounters (internally & externally) Because the assumptions, beliefs, and expectations that make up culture have worked over time, org"s members believe they are valid taught to pl who join the org. These assessments, beliefs, expectations strongly influence how ppl perceive, think, feel, and behave within the org. *high turnover, no challenging events may not develop cultures. May cause difficulty conceiving of another way of doing things. Innovation & risk-taking degree to which employees are encouraged to be innovative & take risks. Attention to detail employees are expected to work w/ precision, analysis, attention to detail. Outcome orientation management focuses on results/outcomes (rather than on techniques and processes used to achieve these outcomes)
