COMM 292 Chapter Notes - Chapter 7: Communication Apprehension, The Sender, Organizational Communication

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The transfer and understanding of a message between two or more people. The steps between a source and a receiver that result in the transfer and understanding of meaning. Key parts: the sender, encoding, the message, the channel. The sender initiates a message by encoding a thought. The message is the physical product of the sender"s encoding. The channel is the medium through which the message travels. Communication channels established by an organization to transmit messages related to the professional activities of members. Communication channels that are created spontaneously and that emerge as responses to individual choices: decoding, the receiver, noise, feedback. The receiver is the person(s) to whom the message is directed, who must decode it into an understandable form. Noise represents communication barriers that distort the clarity of the message, such as perceptual problems, information overload, semantic difficulties, or cultural differences. Feedback is the check on how successful we have been in transferring our messages as originally intended.

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