COMM 292 Chapter : Ch 1 - What is OB?.docx
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COMM 292 Full Course Notes
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Document Summary
Organizational behavior field of study that looks at the impacts of individuals, groups, and structure have on behavior within organizations. Behavior what people do in an organization and how they perform. Applied to jobs, absenteeism, turnover, productivity, motivation, working in groups, job satisfaction. Organization consciously coordinated social unit composed of a group of people that functions on a relatively continuous basis to achieve a common goal. Study of ob is not only for leaders and managers. Employees can play a more proactive role in achieving organizational success. Roles of managers and employees are becoming blurred. Relevant anywhere that people come together and share experiences. Importance of the role that an understanding of human behavior plays in determining organizational effectiveness. Developing interpersonal skills closely tied to need for organizations to get and keep high-performing employees (who are always in short supply) Reputations as good places to work big advantage can result in superior financial performance.
