COMM 292 Chapter Notes - Chapter 13: Organizational Structure, Diminishing Returns, Departmentalization
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COMM 292 Full Course Notes
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How job tasks are formally divided, grouped, and coordinated. There are usually flat and pyramidal organizational structures. Increases efficiency and productivity, and encourages special inventions/innovations. Generally contributes to higher employee productivity but lower job satisfaction. There diminishing marginal returns that is associated with specializing for too long in one task. Basis on which jobs are grouped together: departments protect their own and do not interact with other departments, this can lead to a narrow vision with respect to organizational goals. Activities are most often grouped by the types of functions that are performed. Increased efficiency from grouping people of the same common skills together into one unit. Tasks can also be departmentalized by the type of product the organization produces: creates an increased accountability for product performance, all activities are related to a specific product line are under the direction of one manager.
