COMM 292 Chapter 5: Chapter 5.doc

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COMM 292 Full Course Notes
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From theory to practice: the role of money. Money: commonly used reward, but often relationships in workplace matter more than pay. Men seem to value money more than women. Rewarding a behaviour w/ recognition immediately after likely to encourage its repetition. Celebrate team success to enhance group cohesiveness & motivation. Ways to recognize employees: thank you cards/emails, putting him on prestigious committees, etc. Publicly recognize accomplishments of those w/ strong need for social acceptance. Bonuses one-time rewards for defined work, rather than ongoing a way to acknowledge superior performance can result in ve behaviour. Gainsharing = group-based incentive plan in which improvements in group productivity determine the total amnt of money to be shared. =/= profit sharing (gainsharing focuses on productivity gains, not profits) Rewards behaviours less influenced by external factors (can receive reward even when organization not profitable) formula-based (usually 50-50) = organization-wide plan in which employer shares profits w/ employees based on a predetermined formula.

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