COMM 292 Chapter Notes - Chapter 3: Assertiveness, Ingroups And Outgroups

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COMM 292 Full Course Notes
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Chapter 3: values, attitudes, and diversity in the workplace. Values values = concepts/beliefs that guide how we make decisions about & evaluations of behaviours, events. Milton rokeach divided values into 2 sets (each has 18 value items): terminal values = goals that individuals would like to achieve during their lifetime. Desirable end-states of existence instrumental values = preferable ways of behaving. Global leadership and organizational behaviour effectiveness (globe) research program discovered 9 dimensions on which national cultures differ: Gender differentiation extent to which society maximizes gender role differences. Uncertainty avoidance society"s reliance on social norms and procedures to alleviate the. Collectivism unpredictability of future events extent to which members of society expect power to be unequally shared extent to which individuals are encouraged by societal institutions to be integrated into groups within organizations and society. In-group collectivism extent to which members of society take pride in membership in small groups (family, circle of close friends, organizations in which they"re employed)

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