COMM 292 Chapter 8: Chapter 8.doc

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The more b depends on a, the more power a has. 6 bases of power (how does one get power?) = power that is based on fear react out of fear of ve results that might occur if fail to comply treat of physical sanctions (e. g. pain), frustration thru restriction of movement, controlling by force of basic physiological/safety needs. Most often used, most difficult to control dismiss, suspend, demote someone; assign unpleasant work activities, etc. The person can make things difficult for ppl, and you want to avoid getting him angry. = power that achieves compliance based on ability to distribute rewards valuable to others go along w/ wishes/directives of another if doing so produces +ve benefits does not have to be manager. Money, favourable performance appraisal, promotion, interesting work, friendly colleagues, important info, preferred work shifts/sales territories. The person is able to give special benefits/rewards to ppl, and you find it advantageous to trade favours w/ him.

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